Hosting Terms & Conditions

• Allowed content
• Spamming
• Server Use
• Server maintenance
• Responsibility
• Technical Support
• Modification
• Uptime Guarantee
• Cancellation and refund

Our terms and conditions are written to protect the interests of our customers and ourselves. Please read them carefully and make sure that you understand them. To review some of the domain and hosting services available, please visit Web Services.

You must agree to the following terms and conditions to have your web site hosted by ID International, LLC.

Allowed content

ID International, LLC does not allow storage and/or display of the following material on its servers. This includes uploading to web sites, or transmitting by any material (by e-mail, uploading, posting or otherwise).

• Adult Sites: We prohibit any adult (pornographic) web-sites on our servers, including pedophile sites, sites linking to pornographic sites (outside links) and even pornographic advertisements on your own site.
• Illegal use: ID International, LLC services may not be used for illegal purposes, or in support of illegal activities.
• Copyright or trademark infringement: Use of the ID International, LLC service to transmit any material (by e-mail, uploading, posting, hot linking, directly linking or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software.
• Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

Spamming

Spamming (sending unsolicited commercial or bulk emails) using our servers is strictly not allowed. DO NOT SEND SPAM EMAIL FROM OUR SERVERS.

Sending spam emails which include links to a web site hosted on one of our servers is also forbidden. We reserve the right to suspend or terminate any site that is linked to from spam emails.

To protect our servers we may impose limits on the number of emails sent within a particular time frame from our servers.

Usenet Spamming: We have a zero tolerance policy for the use of our network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

Server Use

We want to allow our customers to use our servers the best way, but in order to protect other users, we may, temporarily or not, suspend a site if this site slows down our servers or uses too much bandwidth. In this case, we will try to find a solution together with the customer.

You may not use your site to publish material, which ID International, LLC determines, at its sole discretion, to be unlawful, indecent or objectionable. For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings, logos), executable programs, video recordings, and audio recordings.

The following constitute violations of ID International, LLC terms and conditions:

• Illegal use: ID International, LLC services may not be used for illegal purposes, or in support of illegal activities. ID International, LLC reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
• Harm to minors: Use of the ID International, LLC service to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.
• Threats: Use of the ID International, LLC service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
• Harassment: Use of the ID International, LLC service to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.
• Fraudulent activity: Use of the ID International, LLC service to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "ponzi schemes," and "chain letters."
• Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited. Attempting to impersonate any person by using forged headers or other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
• Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM): Use of the ID International, LLC service to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited. Violations of this type will result in the immediate termination of the offending ID International, LLC account.
• Unauthorized access: Use of the ID International, LLC service to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of ID International, LLC's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending account is subject to immediate termination.

Server maintenance

We might have, from time to time, to upgrade our servers or replace an old server with a new one. We reserve the right to suspend access to such server during the required time to do the upgrade or exchange the server, for no more than 4 hours. In this event, the users are sent an e-mail at least 24 hours before the due date and time for upgrade.

Responsibility

ID International, LLC cannot be held responsible for any damage caused to your business or yourself, even if the damage is directly caused by one of our employees. ID International, LLC cannot be held responsible for any loss of data or service interruption, but will do its best to help the customer.

You, as a ID International, LLC customer, are solely responsible for the content stored on and served by your web site. You must maintain adequate backups of your content.

Technical Support

ID International, LLC provides technical support to our customers via email, Click Here. ID International, LLC provides support related to your web site physical functioning. ID International, LLC does not offer technical support for application specific issues such as PHP or cgi programming, html, script installation or any other such issue.

Modification

We may modify any of these terms and conditions contained, at any time and in our sole discretion, by posting a change notice or a new agreement on our site. Your continued participation now, or within thirty (30) days following the posting notice of any changes in these terms and conditions, will constitute a binding acceptance by you of such rules, changes or modifications. If any modification is unacceptable to you, your only recourse is to terminate your account(s). In this case, a pro-rata repayment of web hosting costs will be made.

Uptime Guarantee

We have an availability guarantee of 99.99% availability per month. If this is not met by supplying proof, we will, on request, credit your hosting with 1 day for each hour your site is down, up to a maximum credit of 10 days in any calendar month.

Cancellation and refund

ID International, LLC will accept a request to cancel a web hosting account and give a pro-rata partial refund to a new customer who requests such refund and cancellation within 30 days of ordering. Domain name registrations cannot be cancelled and are not refundable.

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